There are 3 easy ways you can add money to your Papercut print account.

1. Log in to shuspace.  On the My SHU tab, you’ll see a box called Dashboard and a section in that box called My Print Account.  Click on ‘Print top up’, and type in your username and password.  You’ll be able to add money using your credit or debit card.
2. Use the top-up machines.  We’ve got print top-up machines in both learning centres.  They’re on both floors at Collegiate and on Level 4 opposite the Helpdesk in Adsetts.  You’ll need exact money in coins for the amount you want to top up.
3. Go to the Helpdesk.  Staff at the learning centre Helpdesks can top up your Papercut account for you.  Pay by card or cash.

Make sure you’ve got enough money on your account before sending work to print.  Photocopying costs the same as printing, but scanning is free.

From next Monday 9th December, you will need to swipe your SHUcard to open the gates at the Adsetts and Collegiate learning centres.

Why?

• Increased security
  We want to provide safe and secure learning spaces for students. Other city centre universities have reported as much as a 90% reduction in petty thefts after implementing an access management system
• Better learning centre services
  With a better understanding of who uses our buildings and what our peak times are, we can improve the services we provide for you.
• More services
  We’re working with colleagues across the University to provide more services for SHUcard holders.

How does it work?

It’s really simple.

Carry your SHUcard

You should really carry your SHUcard with you at all times.

You’ll need it to get into the learning centres and it is also important during overnight and off-peak hours, when non SHU students and visitors are asked to leave the building. Your SHUcard is your only acceptable proof of ID.

What if I forget my SHUcard?

Don’t panic!  If you forget your SHUcard, you’ll be asked to provide some ID and fill in a form.

What if my SHUcard is lost or stolen?

Report it immediately to Main Reception, Level 5, Owen Building, City Campus

and as a thank you you’ll recieve a £5 voucher to spend in university cafes.

We’d like your opinions about your reading lists and the new online reading list system Resource Lists Online.

Can you spare some time to come along to a focus group and share your thoughts with our staff?

There are three sessions to choose from…

Adsetts learning centre

• Thurs 12th Dec 12-1pm, room 6613
• Fri 13th Dec 12-1pm, room 6613

Collegiate learning centre

• Mon 16th Dec 12-1pm, room C106 Library seminar room

There’s no need to book, just come along. We look forward to hearing your views

The learning centres are packed at the moment and computers are in high demand.  If you discover one that isn’t working, please let us know at the Helpdesk and we’ll get it fixed as soon as we can.  Sometimes, you might see a PC or a printer with a piece of paper on it that says ‘This equipment is currently being serviced’.  That means someone else has already told us about the fault and we’re working on it.

If you’ve booked a computer and it won’t let you log in or logs you out suddenly, come to the Helpdesk and we’ll help you find another PC.

A quick update – we’ve received a number of comments on the new PC booking system, MyPC.

Take a look at the new article on the ‘have your say’ site, which includes a bit more background information.

Remember: you can have your say at any time on library services and resources by completing the ‘contact us’ form on the ‘have your say’ site.

Thank you to all of you taking time to leave us your comments.

If you’re planning to study during Christmas and the New Year here are a few things you’ll need to know

• Learning centres are open 24/7/365 for students with their SHU cards from 25th December to 2nd January
• There will be security staff on Reception
• Entry to Adsetts will be from Arundel Gate level 6 and coming down in the lift/ staircase to level 4
• MyPC will be set to Relaxed Times (no restrictions on any resources at any times) and will be in effect from 8.45am 23/12/13 until 8.45 am 2/1/14. All resources will remain bookable
• You can phone 0114 225 3333 for help with logging in, passwords and PC bookings
• Access to e-books and journals is availble 24/7 through the Library Gateway
• Information is available online via shuspace and library gateway for study skills, referencing etc
• Online payments are available for print top-up and library fines. Print top-up kiosks will also be available
• Self-service laptops will be withdrawn from 20/12/13 at 5pm until 8.45am 2/1/14.
• If you need a drink snack, vending machines will be available (including the Costa coffee machine in Adsetts)

And finally the twitter elves will be on holiday!

If you have anything to tell us about your exeperience of working during the holidays - use the ‘contact us’ tab on the ‘have your say’ site

…using video and images? – they can be useful sources of information in your work, particularly in presentations

• showing something can be better than describing it.
• images make for a more interesting and stimulating presentation

There are 11,500 Online Video and Audio programmes and 3 easy steps to finding these resources via Library Search. Help with video, images and audio has all the information you’ll need. Some recordings and broadcasts can only be viewed on campus however the majority can be viewed off campus too.

…attending a study skills workshop? - they’re open to all Sheffield Hallam students to help you develop skills for effective university study.

Workshops topics include

• Critical writing – how to shape your writing and focus on your critical voice
• Paraphrasing: using references in your writing – using your own voice to present the ideas of others
• Reflection / reflective writing – what it’s all about
• Exam preparation - tips to help you prepare for your exams

Study skills workshops will start again on the 20th January, times and dates will be available shortly

Imagine there was a journal article we don’t have but you really wanted to read – so you request it from the Document Supply Service.

Sometimes we may need to get back to you with another question so remember to check your emails if you’ve made a request.

You’ve told us that some of our ‘standard response’ letters are difficult to understand. So here’s a chance to help us out, take a look at ‘which response would you prefer to receive?’ and let us know what you think – or send us your own version!

We recommend… opening and printing your electronic document as soon as it’s emailed to you.

Due to copyright, electronic articles can’t be ‘saved’ and will expire after 30 days if not opened.

If you have any problems opening the article then let us know if there is anything we can do to help you. We’re keen to ensure you can make full use of articles we obtain.

You might be starting work on your own dissertation and want to look through some examples from your own subject area.  Maybe your lecturer has suggested it’d be a good idea to see how other people’s dissertations are structured.  Here’s how to find them.

Go to the Library Gateway and type the subject area you want into the Library Search box, e.g. ‘history’.  On the search results page, look at the left-hand side and you’ll see CONTENT TYPE.  Click on More… for more options and then on Dissertation.

The search results shown in the right-hand pane will now be dissertations relating to the search words you’ve used.  Some of them may be available in print at Adsetts and Collegiate Learning Centres.  These are reference only, so you’ll need to read them in the learning centre.

Some dissertations are available electronically.  Just click on ‘Full Text Online’ and enter your University username and password to read them.

If none of the search results look very useful, try again with some other key words.  You can do this by thinking of different ways of saying the same thing.  For example, if you’ve searched for ‘maths education’ and haven’t found any relevant dissertations, you could try looking for ‘primary mathematics’ instead.

If you get stuck and need some advice, just ask at one of the learning centre Helpdesks.

From Monday 3rd March a printing pilot will be running in Collegiate learning centre.

Black and white printers will be replaced by ‘all-in-one printers’ (these are the current colour copiers) on both floors.

You’ll be able to use new SHU cards to log in to the ‘all-in-one printers’. There’ll be screen casts and staff on hand by the printers to help you get started. If you’re a returning student or have an old style blue SHU card you’ll need to get it updated. This is free and can be done at 36 College House, Collegiate or level 5, Owen building, City campus.

The differences will be…

• you can login to ‘all-in-one printers’ more quickly with your SHU card
• you’ll be able to collect your printing from any ‘all-in-one printer’, so if one is busy or faulty you can go straight to another one
• it ensures no one else can pick up your printing by mistake
• more printing options ie A3 black and white
• no change to cost

All PCs will have a short cut (icon) on the desktop showing you how to print from where you are.

IT rooms on the lower ground floor of Collegiate will retain black and white printers.

So remember to bring your SHU card or get yours updated!

If you don’t have a laptop and need to use one, or maybe yours has broken down, you can get one from us in the learning centres.  It’s a good idea to book in advance to make sure you’ll be able to get a laptop when you need it.  To make a booking, log in to shuspace and go to the Learning Essentials tab.  In the bottom, right-hand corner of the screen there’s a box labelled ‘IT and learning centre services’.  Click on Book AV equipment and edit suites.

Next, a shuspace page entitled ‘How do I borrow AV equipment?’ will open.  Click on the SHU Resource Loans system link and then log in using your University username and password.  Now, you’re in our system for booking laptops, digital cameras, voice recorders and other things.

Click on the  button at the top of the page.  Next, choose either Adsetts Learning Centre – Book equipment or Collegiate Learning Centre – Book equipment, depending on where you want to collect your laptop.

Follow through the steps to choose a laptop, decide how long you want to keep it for (1-48 hours), agree to the Terms and Conditions, and then confirm the booking.

Just go to the Helpdesk with your SHUcard to collect the laptop you’ve booked.

Please remember to bring it back on time because other students might need it as well.

You’ve booked a learning centre PC through the PC booking system and now you want to go and work on it.  Where is it?!  Here’s how to find the machine you’ve booked.

1. Go to the level – all of the PCs on the booking system are labelled with the level in the learning centre where they can be found.  For example, this one is PC number 1 on Level 1 at Collegiate Learning Centre.
2. Go to the area – we’ve got lots of different areas in learning centres, with individual study PCs and group workspaces.  Use the floor plan to help find the sort of PC you’ve booked.  These are close to the stairs on each level.
3. Check for a label - some PCs are individually labelled.  This will usually be on the desk divider, next to the monitor. 
4. Look at the login screen - the PC number will be given there as well.

Remember: only the person who has booked a PC can log in to it.  If you’re absolutely sure that you’ve found the right PC but it won’t let you log in, please ask at the learning centre Helpdesk.

It depends on whether you’re printing in colour or black and white.  An A4 page in black and white is 5p, while an A4 page in colour is 12p.

For information about double-sided printing and different paper sizes, have a look on shuspace.  Just type print cost into the search box and click ‘Search’, and you’ll soon find the page called ‘How much does it cost to print?’

Lots of you have assignment deadlines, dissertation hand-ins and exams at the moment, so the learning centres are getting busy.  Can’t find a PC that’s free?

If a room isn’t being used for teaching – check the timetable on the door to find out – you can go in and use a PC.

At City Campus, we’ve got PCs and printers in

• Library Teaching Room (6624) and Library Seminar Room (6613), both on Level 6 of the learning centre
• Information Works in the Eric Mensforth building
• Level 3 of the Owen building
• Cantor building

At Collegiate Campus, you can try

• Rooms C033 – C038 on the lower ground floor of the learning centre
• Room C106 on the first floor of the learning centre
• Room A007 in Collegiate Hall
• Room D102 in the Main building
• Rooms F300 and F344 in the Robert Winston building
• Southbourne building

Remember cafe areas at both campuses have PCs as well.  If you still can’t find a PC that’s free, go to one of the learning centre Helpdesks and we’ll try to help you find one. 

We get dozens of USB flash drives left in the learning centres every week.  If you lose yours

• First, check the place where you think you left it
• Next, ask at the learning centre Reception desk, where lost property is kept – we’ve got a program that lets us find out who a USB stick belongs to and we’ll email you if we know it’s yours
• Finally, try University lost property (Level 5 of the Owen Building at City Campus and College House at Collegiate Campus

Please don’t keep your only copy of a piece of work on your USB stick!  There’s no guarantee that the person who finds it will do the honest thing and hand it in at Reception.  To prevent your work getting lost, make sure you save a copy to your University HomeDrive.  It’s a good idea to back up your work as well using cloud storage tools, such as Google Drive and Dropbox.  These can be accessed from anywhere you’ve got an internet connection and they work on mobile devices as well.

As always, if you’re not sure what to do, just ask at one of the learning centre Helpdesks, email learning.centre@shu.ac.uk find us on Twitter @shu_library, or phone 0114 225 3333 (option 3).

If you want to find a book, you need to know its shelf mark before you can pick it up and borrow it.  To do that, you need to use Library Search.  If you’re in the learning centres though, you don’t need to bother finding a free PC and logging in.  Instead, just go to your nearest Catalogue Plus PC.

These are dedicated to searching for books, journals and other resources on the shelves.  You can also use them to book a PC, renew your books, find out the learning centre opening hours, and give us your feedback on our library services.

The Catalogue Plus logo

We have Catalogue Plus PCs on every level of the learning centres.  You’ll find them next to the Quick Access PCs.

If you’ve booked a meeting room or a group booth in learning centres, make sure you arrive and log into the PC soon after your booking starts.  You have 15 minutes from the start time to log in, or the booking will be cancelled and other people will be able to book instead.  So, if your booking begins at 1pm, you need to log in by 1.15.

Remember: if you want to work in the room or booth but you’re using your own laptop or tablet, you still need to log in to the PC or your booking will be cancelled after 15 minutes and other people will be able to book the area!

If you’ve been asked to get a piece of work bound before you submit it, there are two ways you can get it done.

In learning centres

Go to one of the learning centre Helpdesks and buy a binding comb and plastic covers.  Plastic covers cost 5p each.  Binding combs are available in three different sizes:

• Small can hold up to 20 pages and costs 15p
• Medium fits as many as 80 pages and costs 20p
• Large can accommodate up to 150 pages and costs 25p

So, if you wanted to buy binding materials for a 15 page essay, it’d cost you 15p for a small binding comb, 5p for your front cover and 5p for your back cover – 25p in total.

We have binding machines next to the Helpdesks that you can use to punch holes in your paper and then attach the binding comb and plastic covers.  We can show you how they work but then you’ll need to do it yourself.

At University Print Services

If you’d rather get the binding done for you, go down to Print Services on Level 1 of the Adsetts Centre.  They can bind dissertations and also other pieces of work.  Have a look at the Print Services binding webpage to find out more.

Our study skills workshops are open to all Sheffield Hallam students to help you develop the skills you need for effective university study. There’s no need to book – just come along and join in.

The programme of workshops runs regularly at Adsetts and Collegiate learning centres.

The schedule for May includes sessions on

• Getting started with RefWorks
• Critical writing
• Dissertation writing
• Tips to improving your academic writing
• Getting ready for exams
• Referencing basics
• Reflective writing

For details of times and locations of the workshops see the Study skills workshops page on shuspace.

You might have seen them already in the learning centres; we’ve got student ambassadors in blue t-shirts whose job it is to find you a free PC.

They’re at Adsetts and Collegiate during the busiest times of day (11am – 3pm).  Just let them know what sort of PC you’re looking for (e.g. standard PC, meeting room, etc) and they’ll use the PC booking system to try and find you one.

Has one of the ambassadors helped you find a PC already?  Let us know what you thought – Have Your Say

Remember as well – you can save yourself time and increase your chances of getting the type of PC you want by booking in advance:

• Log in to shuspace
• Go to the Learning Essentials tab
• Click on Book a PC or a meeting room (under the IT and Learning Centre Services heading in the bottom, right-hand corner)
• A new window will open: ‘How do I book a PC or meeting room?’  Click on the link next to ‘Advance booking’
• Use the booking system to choose which building you want to work in, which level, and which type of PC

That way, you can come into the learning centres and know there’ll be a PC ready for you.